Privacy Policy & SMS Terms
Effective September 28, 2026
This policy explains how Lawn Doctor of Provo-Spanish Fork-Orem ("we," "us") collects, uses, and protects information when you visit our websites, request service, or receive text messages from us. Lawn Doctor of Provo-Spanish Fork-Orem is an independently owned and operated Lawn Doctor franchise. Lawn Doctor is a registered trademark of Lawn Doctor, Inc.
Information we collect
- Information you give us: your name, phone number, email address, service address, ZIP code, preferred timing, and anything else you include when you request service or contact us.
- How you found us: the ad, campaign, or website that sent you to our page (for example, ad click IDs and campaign tags in the page address).
- Website usage: standard analytics and advertising cookies or similar tools (such as Google Analytics, Google Ads, and Meta) that tell us which pages were visited and whether a request was submitted.
How we use it
- To respond to your request, give you a price, schedule and perform service, and follow up afterward.
- To send appointment updates and, if you opted in, seasonal offers and reminders.
- To understand which ads and pages work so we can improve them.
How we share it
We do not sell your personal information. We share it only with service providers that help us run our business, such as our scheduling, texting, email, website hosting, and advertising tools, and only as needed to provide those services. We may also disclose information if required by law.
No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Text messaging opt-in data and consent are never shared with any third party, except with our texting provider as needed to deliver messages.
SMS Terms
- Program: Lawn Doctor of Provo-Spanish Fork-Orem texts about service requests and appointments (confirmations, scheduling, and reminders) and, if you opt in, seasonal offers and service reminders.
- How to opt in: check the text consent box on our request form, or reply YES when we ask. Consent is not a condition of purchase.
- Message frequency: varies. Message and data rates may apply.
- Opt out: reply STOP at any time. You'll receive one message confirming you've been unsubscribed.
- Help: reply HELP, or call or text (385) 463-2430.
- Carriers are not liable for delayed or undelivered messages.
You can unsubscribe from marketing emails using the link in any email, or by contacting us. We may still send emails about service you've requested.
Keeping your information
We keep your information as long as needed to provide service, keep business records, and meet legal requirements. We use reasonable safeguards to protect it, but no system is completely secure.
Your choices
You can ask us to update or delete your information, or stop contacting you, by emailing support@utlawndoctor.com or calling (385) 463-2430.
Children
Our services are for adults. We do not knowingly collect information from children under 13.
Changes
We may update this policy. The effective date above shows when it last changed.
Contact us
Lawn Doctor of Provo-Spanish Fork-Orem
118 W 500 S, Spanish Fork, UT 84660
(385) 463-2430 · support@utlawndoctor.com